How to Get a NADRA Card Delivered to Your Home
How to Get a NADRA Card Delivered to Your Home
Getting a NADRA card delivered to your home can save you a trip to a NADRA Registration Centre. NADRA provides online identity-document services through its official PakID Mobile App, and its Services Charter lists Home Delivery as one of the available options for receiving identity documents.
For supported applications, you can apply through PakID, complete the required information and verification steps, select the appropriate delivery option, pay the applicable fee, and then monitor the application through the official system.
This guide explains how NADRA home delivery works, how to select your delivery address, which documents can be delivered, what charges may apply, how long processing can take, how to track the application, and what to do if your card does not arrive.
What Is NADRA Home Delivery?
NADRA home delivery means that an identity document is delivered to the address selected during the application process instead of requiring the applicant to collect it from a NADRA Registration Centre.
NADRA's Services Charter states that applicants may choose between Pick-up from Centers and Home Delivery for receiving identity documents. It also states that applicants are informed about progress through notifications at stages including card dispatch and card receiving.
For online applications, the exact delivery options depend on the document and service being used.
Can NADRA Card Be Delivered to Your Home?
Yes. NADRA provides home delivery for applicable identity-document services.
The official NADRA Services Charter specifically identifies Home Delivery as an option for receiving identity documents.
For example, NADRA's current Smart ID Reprint user guide shows a dedicated Card Delivery Address section. Applicants can select:
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Temporary Address
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Permanent Address
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Other Address
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NADRA Center
For an Other Address, the applicant enters the new address. The same guide also shows that the applicant selects the processing priority before starting the application.
Therefore, applicants should carefully select the delivery option and address during the relevant stage of the application.
Which NADRA Cards Can Be Delivered?
The exact delivery option depends on the identity document and application type.
NADRA's PakID system currently supports several online identity-document services, including:
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CNIC renewal
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CNIC modification
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CNIC reprint/lost
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NICOP fresh application
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NICOP renewal
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NICOP modification
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NICOP reprint/lost
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POC services
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CRC services
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FRC
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Certain cancellation certificates
NADRA's current PakID FAQ lists these services and explains that applications are submitted through the PakID Mobile App.
Not every service follows exactly the same delivery procedure. Always follow the delivery choices displayed for your specific application.
How to Get a NADRA Card Delivered to Your Home
For supported online applications, the general process is straightforward.
Step 1: Open the Official PakID App
Download or open the official NADRA PakID Mobile App.
NADRA identifies PakID as its official mobile application for identity registration and tracking.
Step 2: Create an Account or Sign In
Create your PakID account if you do not already have one, or sign in to your existing account.
Use your own correct information and keep your account credentials secure.
Step 3: Select the Required Identity Service
Choose the relevant service, such as CNIC renewal, CNIC modification, CNIC reprint, or another service available for your situation.
The available options can change according to the applicant and document type.
Step 4: Enter Your Information
Complete the application using accurate information.
Check your:
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Name
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Date of birth
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Father's or mother's details where required
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Existing identity-card information
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Address
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Contact information
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Other required information
Incorrect information can cause delays or require additional action.
Step 5: Upload Required Documents
Upload the documents requested by NADRA for the selected service.
The required documents depend on the application type.
Make sure uploaded documents are clear and readable.
Step 6: Complete Required Verification
PakID applications may require biometric verification, photograph capture or another verification step.
NADRA's identity-document pages state that biometric verification and photographs may require a visit to a NADRA Registration Centre in applicable cases.
If the application instructs you to visit a centre, complete that requirement before expecting the application to move through the remaining stages.
Step 7: Select Home Delivery
When the application provides delivery choices, select the option for delivery to your home or the applicable delivery address.
NADRA's Services Charter confirms Home Delivery as an available receiving option.
Step 8: Select the Delivery Address
Carefully choose the address where you want the card delivered.
For example, NADRA's current Smart ID Reprint guide provides options for:
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Permanent Address
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Temporary Address
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Other Address
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NADRA Center
If you select Other Address, you can enter the new delivery address.
Step 9: Check the Address Carefully
Before submitting the application, carefully review the delivery address.
Make sure the address is complete enough for delivery and that you can receive the card there.
A wrong or incomplete address can create delivery problems.
Step 10: Select Processing Priority
Where applicable, select the processing priority available for your service.
NADRA currently publishes Normal, Urgent and Executive categories for several identity-card services. The available category and processing time depend on the document.
Step 11: Review the Fee
Review the application fee and delivery fee displayed by NADRA before payment.
The current NADRA fee structure lists PKR 165 for ID-card delivery within Pakistan. Overseas delivery charges vary by country.
Step 12: Pay the Required Fee
Complete payment using an available official payment method.
NADRA currently lists credit card, debit card and Raast among the payment methods. For Smart NIC and FRC applications, it also lists e-Sahulat, Easypaisa and JazzCash as applicable payment options.
Step 13: Save Your Application Information
After completing the application, save your Tracking ID, payment information and other application details.
These details can be useful if you later need to track the card or contact NADRA.
Step 14: Monitor the Application
Use the PakID application to monitor your application status.
NADRA's official contact page states that applicants can check application status through the application inbox.
Step 15: Wait for Card Dispatch
After processing and completion of the required steps, the card moves toward dispatch and delivery.
NADRA's Services Charter says applicants receive notifications at stages including card dispatch and card receiving.
How to Select a Home Delivery Address
The delivery address is one of the most important parts of the application.
NADRA's current Smart ID Reprint guide specifically shows a Card Delivery Address section where applicants can select a temporary address, permanent address, another address, or a NADRA Centre.
If your current residence is different from your permanent address, carefully review whether the application allows you to select the temporary address or enter another address.
Do not assume that every NADRA service offers exactly the same address choices.
Can You Use a Different Address for NADRA Card Delivery?
For applicable applications, NADRA's Smart ID Reprint guide allows an Other Address option where the applicant enters a new address.
This can be useful when the applicant wants delivery to an address other than the listed permanent or temporary address.
However, the available options depend on the particular service and application. Follow the choices displayed in your PakID application.
How Much Does NADRA Home Delivery Cost?
NADRA's current fee structure lists the ID-card delivery charge within Pakistan as:
PKR 165
The same official fee page states that overseas delivery charges vary from country to country.
The delivery charge is separate from the processing fee for the underlying identity-document service.
For example, NADRA's current Smart ID Reprint guide illustrates a Smart NIC reprint application with a PKR 750 application fee and PKR 165 card delivery fee, producing a total of PKR 915 for that example. The exact amount depends on the selected service and priority.
Always check the current amount shown by NADRA before payment because fees can change.
NADRA Card Processing Time
Processing time depends on the type of identity document and the selected processing priority.
NADRA's current fee structure lists different timelines for several CNIC and Smart CNIC services. For CNIC services, the published Normal, Urgent and Executive timelines are generally 15, 12 and 6 days respectively. For Smart NIC services, the current page lists 31, 23 and 9 days respectively.
NADRA also states that the Normal, Urgent or Executive timeline starts after fee payment.
These processing timelines should not automatically be interpreted as a guaranteed physical delivery date.
Delivery also involves dispatch and transportation after the document has been processed.
Can You Get a New CNIC Delivered Home?
The available delivery method depends on the application and service.
NADRA's PakID FAQ currently lists CNIC renewal, modification and reprint/lost services among the CNIC services available through PakID.
For a first-time CNIC, NADRA states that the application can be initiated through a blood relative's account, but the applicant and blood relative have to visit a NADRA centre to complete the remaining steps.
Therefore, applicants should not assume that every first-time registration can be completed entirely from home.
Can a Renewed CNIC Be Delivered Home?
For supported CNIC renewal applications, PakID can be used to submit the application and track it.
NADRA's CNIC renewal page identifies PakID as the official application and tracking system and notes that biometric verification and photograph requirements may require a NADRA Registration Centre visit in applicable cases.
Where the application provides a home-delivery option, select the appropriate delivery address during the application.
Can a Reprinted CNIC Be Delivered Home?
Yes, NADRA's current Smart ID Reprint guide specifically provides a Card Delivery Address section.
The applicant can select a temporary address, permanent address, another address, or a NADRA Centre for receiving the reprinted card.
This is one of the clearest examples of how home delivery is selected within a NADRA online application.
Can You Change the Delivery Address?
The ability to change a delivery address depends on the application stage and service.
If the application has not yet been submitted, carefully review and correct the address before final submission.
If the application has already been submitted, do not assume that the address can be changed through the app. Check the available options in the application or contact NADRA through an official support channel.
NADRA's official contact page provides a Quick Chat option and other channels for queries and complaints.
What Happens After NADRA Dispatches the Card?
Once the card is dispatched, NADRA may notify the applicant.
NADRA's Services Charter specifically mentions notifications for Card Dispatch and Card Receiving.
Continue monitoring the official application information and keep your registered contact details available.
Make sure someone can receive the card at the selected address when delivery is expected.
How to Track NADRA Home Delivery
You can monitor the application through the official PakID system.
NADRA identifies PakID as its official system for identity registration and tracking. Its contact page also states that applicants can check application status through the application inbox.
A general tracking process is:
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Open the official PakID app.
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Sign in to your account.
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Open your applications.
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Find the relevant application.
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Review its status.
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Check the application inbox for notifications.
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Monitor dispatch and receiving updates.
Keep your Tracking ID available in case you need to contact NADRA.
What If the NADRA Card Is Not Delivered?
If your card does not arrive, first check the official application status.
Look for:
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Processing updates
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Dispatch information
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Delivery notifications
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Requests for additional action
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Rejection or verification messages
NADRA's Services Charter states that applicants are informed about progress at several stages, including card dispatch and card receiving.
If the application shows that the card has been dispatched but you have not received it, contact NADRA through its official support channels.
What If the Delivery Address Is Wrong?
If you realize that the delivery address is incorrect before final submission, correct it through the application where the system permits.
If the application has already been submitted, contact NADRA rather than relying on an unofficial person to change the address.
NADRA's official contact channels include:
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Helpline: 1777
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Telephone: +92 51 111 786 100
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Customer-support and complaint channels
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PakID Quick Chat
NADRA currently lists its support as available 24/7.
Can You Choose NADRA Center Instead of Home Delivery?
Yes, where the application provides that option.
NADRA's current Smart ID Reprint guide shows Nadra Center alongside Temporary Address, Permanent Address and Other Address as delivery/collection choices.
This means applicants who do not want home delivery, or who need to use a centre-based collection option where available, can select the applicable choice shown in the application.
What Payment Methods Can Be Used?
NADRA currently lists the following payment methods:
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Credit card
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Debit card
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Raast
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e-Sahulat for applicable Smart NIC and FRC applications
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Easypaisa for applicable Smart NIC and FRC applications
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JazzCash for applicable Smart NIC and FRC applications
NADRA's payment guidance explains that Mastercard and Visa credit/debit cards are accepted and provides separate procedures for Raast and other supported payment channels.
For Raast payments, NADRA states that the generated QR code is valid for 30 minutes.
Always use the payment method presented through the official NADRA system.
Important Tips for Successful Home Delivery
Before submitting your application, carefully check:
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Your full name
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CNIC or existing identity-card details
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Date of birth
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Address
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Mobile number
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Email address where applicable
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Uploaded documents
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Photograph requirements
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Delivery address
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Processing priority
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Application fee
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Delivery fee
Save your:
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Tracking ID
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Payment receipt
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Application information
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Relevant PakID notifications
These details can help if there is a delay or delivery problem.
Avoid Unofficial NADRA Delivery Services
Applicants should be careful when dealing with individuals or websites claiming to offer special NADRA delivery services.
Do not give an unknown person:
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PakID password
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OTP
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Banking password
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Debit or credit card PIN
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Full payment credentials
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Unnecessary copies of identity documents
Use the official PakID app and NADRA's official website and support channels.
What If You Need Help With Home Delivery?
If you have selected home delivery but experience a problem, first review your application status and inbox.
If the issue remains unresolved, contact NADRA.
NADRA's current official contact information includes:
Helpline: 1777 for mobile users
Telephone: +92 51 111 786 100
NADRA also provides online support, Quick Chat and complaint facilities.
When contacting NADRA, keep your Tracking ID and application details available.
Final Words
Getting a NADRA card delivered to your home is possible for applicable identity-document services. NADRA's Services Charter specifically recognizes Home Delivery as an option for receiving identity documents, while the current Smart ID Reprint guide shows how applicants can select a delivery address during the application process.
For supported online services, the general process is to use the official PakID Mobile App, select the required identity service, provide accurate information, complete the required verification, choose the available home-delivery address, pay the applicable processing and delivery charges, and monitor the application until dispatch and receipt.
NADRA's current fee structure lists PKR 165 for ID-card delivery within Pakistan, while processing fees and timelines vary according to the document and priority selected.
Because NADRA fees, procedures and available services can change, applicants should always check the latest information displayed by NADRA before submitting an application or making a payment.
Guide Information
Eligibility
Applicants using a NADRA service that provides a home-delivery option may select delivery to an eligible address. Availability depends on the identity document and application type. NADRA's Services Charter recognizes Home Delivery as an option for receiving identity documents.
Required Documents
Requirements depend on the identity document and service. Applicants may need an existing CNIC or NICOP number, supporting documents, photographs, biometric verification, or other information requested by NADRA. Some applications may require a visit to a NADRA Registration Centre.
Fees
NADRA's current fee structure lists PKR 165 as the ID-card delivery charge within Pakistan. Processing fees vary by document and Normal, Urgent, or Executive category. Overseas delivery charges vary by country. Applicants should verify the current fee before payment.
Processing Time
Processing time depends on the document and selected priority. NADRA currently lists 15, 12, and 6 days for Normal, Urgent, and Executive CNIC services respectively, while Smart NIC services are currently listed at 31, 23, and 9 days. NADRA states that the applicable timeline begins after fee payment. Delivery after processing may require additional time.WHEN TO APPLY:Apply whenever a new identity document, renewal, modification, reprint, or other supported service is required. For renewal, applicants should follow NADRA's applicable validity and renewal rules.
Application Method
Use the official NADRA PakID Mobile App for suppor
Validity Period
Validity depends on the identity document. CNIC, Smart CNIC and adult NICOP documents are currently
Step-by-Step Process
- Open the official NADRA PakID Mobile App.
- Sign in to your PakID account.
- Create an account if you do not already have one.
- Select the identity-document service you require.
- Read the service instructions before starting.
- Enter your personal information accurately.
- Enter your existing identity-card information where required.
- Check your name spelling carefully.
- Check your date of birth.
- Review family information where applicable.
- Enter your contact information.
- Provide the required address information.
- Upload the documents requested by NADRA.
- Make sure uploaded documents are clear and readable.
- Complete the required photograph process.
- Complete biometric verification if required.
- Visit a NADRA Registration Centre if the application specifically requires it.
- Continue the application after completing any required verification.
- Locate the card-delivery section.
- Select Home Delivery where the option is available.
- Review the available delivery addresses.
- Select your permanent address if appropriate.
- Select your temporary address if appropriate.
- Select Other Address where available if you need another delivery address.
- Enter the other delivery address accurately when applicable.
- Check the complete delivery address before submission.
- Select the available processing priority.
- Review the application fee.
- Review the card delivery fee.
- Confirm the total payable amount.
- Select an official NADRA payment method.
- Complete the payment.
- Verify the payment through PakID where required.
- Save your Tracking ID.
- Save the payment receipt.
- Review the application before final submission.
- Submit the application.
- Monitor the application through PakID.
- Check the application inbox for status updates.
- Watch for card-dispatch notifications.
- Make sure someone can receive the card at the selected address.
- Check the card when it arrives.
- Confirm that the printed information is correct.
- Contact NADRA if the card is not delivered within the applicable period.
- Keep your application records safely for future reference.
Official Information
Official Website: https://www.nadra.gov.pk/
Contact: NADRA Helpline: 1777NADRA Telephone: +92 51 111 786 100NADRA Support: 24/7NADRA Complaint Email: [csd@nadra.gov.pk](mailto:csd@nadra.gov.pk)
Frequently Asked Questions
Yes. NADRA's Services Charter lists Home Delivery as an option for receiving identity documents where applicable.
For supported applications, use PakID and select the available home-delivery option and delivery address during the application process.
The available delivery method depends on the identity document and application type.
PakID is NADRA's official mobile application for online identity-document services and application tracking.
PakID supports several identity-document services, including CNIC renewal, modification and reprint/lost services, as well as NICOP and POC services.
For applicable services, NADRA provides delivery-address choices. The current Smart ID Reprint guide includes Permanent Address, Temporary Address and Other Address options.
The current Smart ID Reprint guide provides an Other Address option where the applicant can enter a new address.
Yes, where the application provides that option.
Yes, where the application provides that option.
Some applications provide NADRA Center as a collection option. The choice depends on the service.
NADRA's current fee structure lists PKR 165 as the ID-card delivery charge within Pakistan.
No. NADRA states that overseas delivery charges vary from country to country.
Yes. The delivery charge is listed separately from the processing fee.
NADRA currently lists 15 days for several CNIC Normal services.
NADRA currently lists 12 days for several CNIC Urgent services.
NADRA currently lists 6 days for several CNIC Executive services.
NADRA currently lists 31 days for several Smart NIC Normal services.
NADRA currently lists 23 days for several Smart NIC Urgent services.
NADRA currently lists 9 days for several Smart NIC Executive services.
NADRA states that the Normal, Urgent, or Executive timeline starts after fee payment.
Supported CNIC renewal applications can be submitted through PakID, and the available delivery option should be selected according to the application.
NADRA's current Smart ID Reprint guide specifically provides a Card Delivery Address section with home-address options.
Supported CNIC reprint/lost services are available through PakID, with delivery options depending on the application.
Supported NICOP applications can be processed through PakID, and delivery arrangements depend on the application and destination.
POC services are supported by PakID, while the applicable delivery arrangement depends on the service and application.
Not necessarily. NADRA states that a first-time CNIC application can be initiated through a blood relative's account, but the applicant and blood relative must visit a NADRA centre to complete the remaining steps.
Some applications require biometric verification. NADRA states that biometric verification and photographs may require a NADRA Registration Centre visit in applicable cases.
The ability to change an address depends on the application stage and service. Contact NADRA if the application has already been submitted and the address needs correction.
If the application has not been submitted, correct the address where the system permits. If it has already been submitted, contact NADRA through an official support channel.
Use the official PakID app and review the application status and inbox.
NADRA's Services Charter states that applicants are informed at stages including card dispatch and card receiving.
Check the application status and inbox first. If the applicable period has passed, contact NADRA support.
Review the application information and contact NADRA through its official support channels for assistance.
It is safer to use the official NADRA website and PakID application.
NADRA currently lists credit card, debit card, Raast, and certain additional methods for eligible Smart NIC and FRC applications.
Yes. NADRA currently supports Raast for applicable payments through PakID.
NADRA currently lists Easypaisa for applicable Smart NIC and FRC applications.
NADRA currently lists JazzCash for applicable Smart NIC and FRC applications.
NADRA currently lists e-Sahulat for applicable Smart NIC and FRC applications.
Yes. Keep your Tracking ID safely until the application and delivery process is complete.
Check your PakID account and application records. If you cannot find it, contact NADRA support.
NADRA lists 1777 for mobile users.
NADRA lists +92 51 111 786 100.
NADRA currently lists its support and contact services as available 24/7.
NADRA lists [csd@nadra.gov.pk](mailto:csd@nadra.gov.pk) for complaints and customer support.
No. Keep your password and other account credentials private.
No. Never share OTPs or confidential authentication information with unknown individuals.
Check your personal details, documents, delivery address, processing priority, fees and contact information.
No. Published processing timelines should not automatically be treated as guaranteed physical delivery dates.
Some applications provide a NADRA Center option. Follow the choices displayed for your specific service.
Check the card carefully and confirm that the printed information is correct.
Check NADRA's official Fee Structure page before making payment.
Use NADRA's official website and PakID information rather than unofficial sources.