Executive Passport Offices in Pakistan – Complete Guide

If you need a Pakistani passport and are looking for an Executive Passport Office, commonly called an EPO, this guide explains what EPOs are, where they are located, what services they provide, who can use them, how they differ from ordinary Regional Passport Offices, applicable charges, timings, documents and the process for applying.

Executive Passport Offices are part of the passport-service network operated under the Directorate General of Immigration & Passports (DGI&P), Ministry of Interior, Government of Pakistan. DGI&P currently lists Executive Passport Offices in Islamabad, Lahore, Rawalpindi, Gujrat, Gujranwala, Sialkot, Faisalabad, Sargodha, Sahiwal, Multan, Peshawar, Karachi and Quetta.

One particularly important rule for applicants is that passport-office jurisdiction is no longer restricted by the address printed on the applicant's CNIC, NICOP or CRC. DGI&P states under the revised provisions of Passport Rule 6, 2021, that Pakistani citizens may apply for passport services from any passport office irrespective of the address recorded on their identity document.

This means that, subject to the applicable service requirements, an applicant can choose a suitable passport office in another city instead of necessarily returning to the district shown on the CNIC.

What Is an Executive Passport Office?

An Executive Passport Office is a passport service facility operated under DGI&P. EPOs are listed separately from ordinary Regional Passport Offices (RPOs) and Passport Processing Counters (PPCs).

The official DGI&P directory identifies EPO facilities in major Pakistani cities. These include Islamabad, Lahore, Rawalpindi, Gujrat, Gujranwala, Sialkot, Faisalabad, Sargodha, Sahiwal, Multan, Peshawar, Karachi and Quetta.

An EPO should not be confused with an ordinary RPO or a Passport Processing Counter. All are part of the wider passport-service system, but DGI&P identifies them as different types of facilities.

Executive Passport Offices vs Regional Passport Offices

The basic purpose of both EPOs and RPOs is to provide passport services, but they are listed as separate facility types by DGI&P.

A Regional Passport Office is a standard regional passport facility. An Executive Passport Office is specifically designated as an EPO.

Applicants should not assume that every service, facility arrangement or local procedure is identical at every location. Before travelling, it is sensible to check the current DGI&P listing and requirements for the selected office.

DGI&P also publishes specific fee and service information for EPOs, and additional NADRA service charges are payable separately at EPOs and Passport Processing Counters in addition to the prescribed passport fee.

How Many Executive Passport Offices Are There?

The official DGI&P EPO list currently identifies 13 Executive Passport Offices:

1. Islamabad EPO

2. Lahore EPO – Defence

3. Rawalpindi EPO

4. Gujrat EPO

5. Gujranwala EPO

6. Sialkot EPO

7. Faisalabad EPO

8. Sargodha EPO

9. Sahiwal EPO

10. Multan EPO

11. Peshawar EPO

12. Karachi EPO

13. Quetta EPO

This list should be checked periodically because government offices, addresses, telephone numbers and service arrangements can change.

Executive Passport Office Islamabad

DGI&P lists an Executive Passport Office in Islamabad at:

EPO Islamabad
Passport Office, Plot 19-A, Ground Floor, Pak Plaza, Fazal-e-Haq Road, Blue Area, Islamabad.

The Islamabad passport network also includes the Islamabad RPO in G-10/4 and other specialized facilities.

Applicants should make sure they select the EPO specifically if that is the facility they intend to visit.

Executive Passport Office Lahore

The official directory lists:

EPO Lahore (Defence)
27-XX Phase 3, DHA, Khayaban-e-Iqbal Road, Lahore.

Lahore also has several ordinary RPO and other passport facilities, including Garden Town, Shalimar and Raiwind.

The Garden Town RPO is separately listed by DGI&P as a 24/7 passport-processing facility. This does not mean that the EPO Lahore facility itself is necessarily a 24/7 office. Applicants should distinguish between the two when checking timings.

Executive Passport Office Rawalpindi

DGI&P lists:

EPO Rawalpindi
Near Rehmanabad, Murree Road, Rawalpindi.

Rawalpindi also has a standard RPO and other passport-related facilities.

Because DGI&P allows citizens to use passport offices regardless of the address on their identity documents, applicants who are temporarily staying or working in Rawalpindi can check whether this EPO is convenient for their passport service.

Executive Passport Office Gujrat

The official DGI&P directory lists:

EPO Gujrat
Near Services Industries Morr, opposite Falak Marriage Hall, Gujrat.

Gujrat also appears in the DGI&P administrative passport network alongside the ordinary Gujrat passport office.

Executive Passport Office Gujranwala

DGI&P lists:

EPO Gujranwala
Near FBR Regional Office, G.T. Road, Gujranwala.

Gujranwala is also listed as an ordinary RPO location.

Executive Passport Office Sialkot

The official listing gives:

EPO Sialkot
Haji Pura Road, opposite Gulzar Book Depot, Muslim Colony, Sialkot.

The DGI&P directory separately lists the ordinary Sialkot passport office and other passport-processing facilities in the wider area.

Executive Passport Office Faisalabad

DGI&P lists:

EPO Faisalabad
Fazal Plaza, behind Kohinoor Plaza, 1 Jaranwala Road, Faisalabad.

Faisalabad also has an RPO on Jail Road. DGI&P currently identifies Faisalabad RPO as one of the locations with extended passport-processing shifts.

This is important because applicants should not automatically assume that the EPO and RPO in the same city have identical operating hours.

Executive Passport Office Sargodha

The official DGI&P directory lists:

EPO Sargodha
M.M. Alam Road, near Sher Zaman Town, Toheed Plaza, Sargodha.

Sargodha also has an ordinary RPO.

Executive Passport Office Sahiwal

DGI&P lists:

EPO Sahiwal
Gulistan Road, near Ali Masjid, Sahiwal.

The ordinary Sahiwal RPO is separately listed on Jail Road.

Executive Passport Office Multan

For South Punjab applicants, an important facility is:

EPO Multan
Third Floor, ChenOne Tower, Abdali Road, Multan.

Multan also has an ordinary RPO near Madni Chowk, Passport Office Road, New Multan Colony, as well as other passport facilities.

DGI&P currently lists Multan RPO among offices providing extended passport-processing shifts. Again, this should not be interpreted as an automatic 24/7 schedule for EPO Multan.

Executive Passport Office Peshawar

DGI&P lists:

EPO Peshawar
NADRA Mega Centre, Tambowanu Mor, opposite Runway, next to Rasheed Motor, Peshawar.

The Peshawar passport network also includes an ordinary RPO and other specialized passport counters.

Executive Passport Office Karachi

The official directory lists:

EPO Karachi
Behind South City Hospital, adjacent to ATC Court Building, near Karachi Beach Residency, Ground Floor, Commercial Plot No. 2/5, Clifton 3, Karachi.

Karachi has several ordinary RPO facilities as well.

DGI&P separately identifies Karachi's Awami Markaz RPO and selected NADRA Mega Centers as 24/7 passport-processing facilities. The EPO Karachi listing should therefore be checked separately for its current public-dealing arrangements.

Executive Passport Office Quetta

DGI&P lists:

EPO Quetta
Plot No. 30, Main Commercial Area, Jinnah Town, Quetta.

Quetta also has an ordinary RPO, and DGI&P currently lists the Quetta RPO among locations with extended passport-processing shifts.

Can You Apply at an EPO Outside Your Home District?

Yes.

The current DGI&P jurisdiction rule is particularly important here. Under the revised provisions of Passport Rule 6, 2021, every Pakistani citizen may apply for passport services from any passport office regardless of the address recorded in the CNIC, NICOP or CRC.

For example, a person whose CNIC address is in Bahawalpur can potentially use a suitable passport office in Multan, Lahore or another city if that facility is convenient and provides the required service.

Similarly, a person from a district in Sindh does not generally have to return to the district shown on the CNIC simply to submit a passport application.

The applicant should still satisfy all applicable passport requirements.

Do You Need to Change Your CNIC Address to Use an EPO?

Generally, no.

The passport jurisdiction rule means that the address recorded on the CNIC, NICOP or CRC does not restrict the applicant to one specific passport office.

However, this should not be confused with changing personal information.

If your name, father's name, date of birth or another identity detail needs correction, DGI&P's passport requirements indicate that the relevant CNIC/NICOP information may need to be corrected first.

What Services Are Available at Executive Passport Offices?

Passport services depend on the applicable DGI&P rules and the facility.

The passport application process published by DGI&P includes:

• Customer service arrival

• Photograph capture

• Token issuance

• Biometric/fingerprint capture

• Data entry

• Verification

• Interview and decision by the Assistant Director

• Fee payment through the applicable system

• Passport delivery or collection

DGI&P's general requirements also cover services such as renewal, damaged-passport replacement and replacement where passport pages have been exhausted.

Applicants should verify the exact service available at their selected EPO before travelling.

Can You Renew a Passport at an EPO?

Passport renewal is among the passport services handled within DGI&P's passport network, subject to the applicable requirements.

DGI&P also states that there is no restriction under the Passport & Visa Manual 2006 on renewal before passport expiry.

However, applicants should check whether their specific renewal case can be completed online or requires a physical visit.

DGI&P provides an online passport renewal facility for eligible applicants, including inland and overseas Pakistanis.

Can You Get an E-Passport at an EPO?

DGI&P states that the e-Passport issuance facility has been available from all field offices across the country since August 16, 2023.

The current official e-Passport fee information lists different fees according to:

• Number of pages

• Five-year or ten-year validity

• Normal or urgent priority

For example, the official schedule currently lists 36-page e-Passports at different normal and urgent rates for five-year and ten-year periods. The 72-page category also has separate rates. Fast Track delivery is not available for e-Passport according to DGI&P's published information.

Because fees can change, applicants should always check the official fee schedule immediately before payment.

EPO Additional NADRA Charges

One of the most important differences applicants should understand is that the passport fee is not necessarily the only amount payable at an EPO.

DGI&P specifically states that additional NADRA service charges are payable separately at EPOs and Passport Processing Counters, in addition to the prescribed passport fee.

Therefore, applicants should not compare an EPO visit with an ordinary RPO solely by looking at the basic passport fee.

Before visiting, check the current DGI&P EPO fee and charges information and confirm the applicable additional service charges.

What Documents Are Needed at an EPO?

The exact documents depend on the applicant and the service.

For an adult Pakistani citizen, DGI&P's general passport requirements include the original valid CNIC/NICOP and a photocopy.

If a previous passport has been issued, the previous passport and photocopy are also relevant.

Additional documents may be required for:

• Government employees

• Dual nationals

• Lost passports

• Minors

• Guardianship cases

• Separated or divorced parents

• Damaged passports

• Other special circumstances

For example, DGI&P requires a police report mentioning the previous passport number in applicable lost-passport cases.

Applicants should check the official requirements for their particular situation rather than relying on a general internet checklist.

Passport Application Process at an EPO

The standard passport application process published by DGI&P includes several stages.

1. Customer Service

The applicant first arrives at the passport facility and approaches the customer service counter.

2. Photograph and Token

The photograph is captured and a token with a QR code is issued.

3. Biometrics

Fingerprints are captured as part of the biometric process.

4. Data Entry

The applicant's information is entered into the passport system.

5. Verification

The application is checked against relevant records, including the applicable ECL/BL verification process.

6. Interview and Decision

The Assistant Director conducts the relevant interview and makes the decision according to the applicable rules.

7. Fee Payment

DGI&P's published process includes fee payment through the QR-code system.

8. Passport Delivery

The passport is delivered or collected according to the applicable procedure.

Applicants should carefully review their information during the application process and immediately report any discrepancy.

Executive Passport Office Timings

DGI&P currently states that, for passport applications and passport delivery, RPOs, EPOs and PPCs generally operate:

Monday to Thursday: 8:00 am to 4:00 pm
Friday: 8:00 am to 4:00 pm

The published general schedule includes a prayer/lunch break from 1:00 pm to 1:30 pm. DGI&P also advises applicants to follow the applicable token issuance and public-dealing timings. Public holidays are excluded.

However, applicants should not assume that every EPO has the same practical token or public-dealing schedule.

DGI&P separately lists certain RPOs and NADRA Mega Centers for 24/7 or extended passport processing. The listed 24/7/extended facilities include selected locations in Islamabad, Lahore, Karachi, Faisalabad, Gujranwala, Multan, Bahawalpur, Peshawar, Rawalpindi, Hyderabad and Quetta.

The list should therefore be checked before travelling, especially if you plan to visit outside normal daytime hours.

Are EPOs Open on Public Holidays?

DGI&P's published general office information states that its offices remain closed on public holidays.

Applicants should nevertheless check the latest official announcement if they plan to visit around a public holiday, as government service arrangements can be updated.

How to Choose Between an EPO and RPO

The choice depends on your circumstances.

Before selecting a facility, consider:

• Distance from your current location

• Type of passport service required

• Current office status

• Token/public-dealing timings

• Applicable passport fee

• Additional EPO/NADRA service charges

• Whether online renewal is available

• Required documents

• Expected processing arrangements

The fact that an office is called an EPO does not mean that every applicant should automatically use it. The most appropriate facility depends on the applicant's needs and the current DGI&P arrangements.

EPO Fees in Pakistan

Passport fees are not one fixed amount.

The applicable fee can depend on factors such as:

• Passport type

• Number of pages

• Validity period

• Normal or urgent service

• Other applicable service characteristics

DGI&P maintains separate information for ordinary passport fees, e-Passport fees, Fast Track services and EPO charges.

For EPO applicants, remember that DGI&P specifically states that additional NADRA service charges are payable separately at EPOs and PPCs.

Because government fees can change, GuidePakistan.com readers should verify the current official fee schedule before making payment.

Executive Passport Offices and Jurisdiction

DGI&P's current jurisdiction rule makes the EPO network more useful for people who live away from their permanent address.

A citizen does not generally need to choose an office solely because it is located in the district shown on their CNIC.

The rule applies to passport services and allows an applicant to use any passport office regardless of the address recorded on CNIC, NICOP or CRC.

This can be particularly useful for:

• Students living in another city

• Employees working away from home

• People temporarily residing in another district

• Families travelling or living in a different city

• Applicants who find another passport office more convenient

EPOs for South Punjab Applicants

For applicants in South Punjab, EPO Multan is particularly relevant.

DGI&P lists EPO Multan at ChenOne Tower on Abdali Road. The same city also has an ordinary RPO and other passport facilities.

Applicants from nearby districts should not assume that they must apply only at the passport office located in their home district. Under the current jurisdiction rule, they may use an appropriate passport office elsewhere in Pakistan.

However, the exact service, fee and operating arrangement should be verified before travelling.

Common Mistakes to Avoid at an EPO

Applicants can avoid many problems by checking the following before leaving home.

Mistake 1: Assuming the EPO is 24/7

Not every EPO should be assumed to operate around the clock. DGI&P separately identifies selected RPOs and NADRA Mega Centers for 24/7 or extended processing.

Mistake 2: Taking Only Photocopies

Original identity documents may be required for verification. Check the official document list for your application.

Mistake 3: Ignoring Additional Charges

EPOs can involve additional NADRA service charges separate from the prescribed passport fee.

Mistake 4: Choosing an Office Without Checking Its Address

Use the current DGI&P office directory because addresses can change.

Mistake 5: Assuming Every EPO Provides Every Service

Check the current service availability for your specific application.

Mistake 6: Not Checking Identity Information

If your CNIC/NICOP information contains an issue that affects your passport application, resolve the relevant identity-document matter according to the applicable procedure.

How to Find an Official EPO

The safest source for EPO locations is the official DGI&P office directory and the official EPO list.

DGI&P's office directory provides the facility name, address and telephone information where available.

Applicants should avoid relying exclusively on old Facebook posts, Google listings or unofficial websites because government office details can change.

Final Advice

Executive Passport Offices provide passport services in several major cities across Pakistan. The current official DGI&P list identifies EPOs in Islamabad, Lahore, Rawalpindi, Gujrat, Gujranwala, Sialkot, Faisalabad, Sargodha, Sahiwal, Multan, Peshawar, Karachi and Quetta.

The most important point for applicants is that the current passport jurisdiction rule allows Pakistani citizens to apply from any passport office regardless of the address recorded on their CNIC, NICOP or CRC.

Before visiting an EPO, check the latest official DGI&P information for the exact office address, available service, documents, passport fee, additional EPO/NADRA charges and public-dealing timings.

Government information can change, so readers should verify the latest details from DGI&P immediately before making a visit or payment.

Guide Information

Step-by-Step Process

1. Identify the passport service you require.

2. Determine whether you need a new passport, renewal, modification or replacement.

3. Check the current DGI&P requirements for that service.

4. Confirm that you meet the applicable requirements.

5. Determine whether your service can be completed online.

6. If an in-person visit is needed, consider an appropriate EPO.

7. Open the official DGI&P office directory.

8. Find the EPO closest or most convenient for you.

9. Check the exact name of the selected EPO.

10. Check the current address of the EPO.

11. Check the office telephone number if one is listed.

12. Confirm that the facility is currently operating.

13. Check current public-dealing timings.

14. Check token issuance arrangements.

15. Check whether the selected facility has any special operating schedule.

16. Review the document requirements for your application.

17. Check the validity of your CNIC/NICOP/CRC.

18. Take the required original identity document.

19. Prepare required photocopies.

20. Take your previous passport if applicable.

21. Prepare any NOC required for your employment category.

22. Prepare special supporting documents if your case requires them.

23. Obtain the required police report for an applicable lost-passport case.

24. Check whether your identity information is accurate.

25. Correct relevant CNIC/NICOP information first if required for a passport modification.

26. Check the latest passport fee.

27. Check the applicable EPO/NADRA additional service charges.

28. Follow the current official payment instructions.

29. Keep proof of payment where applicable.

30. Visit the selected EPO at the appropriate time.

31. Approach the customer-service counter.

32. Provide the required documents for preliminary checking.

33. Complete photograph capture.

34. Receive the applicable token/QR code.

35. Complete biometric fingerprint capture.

36. Complete data entry.

37. Carefully review the information entered into the application.

38. Immediately report any apparent data discrepancy.

39. Complete the applicable record verification.

40. Attend the interview and decision stage with the Assistant Director where required.

41. Provide any additional document requested by the authorized officer.

42. Complete the applicable fee payment process.

43. Keep your receipt and application information safely.

44. Follow the passport delivery or collection instructions.

45. Check application status through the official DGI&P status facility where available.

46. Monitor relevant SMS or email notifications.

47. Receive or collect the passport according to the applicable procedure.

48. Check your name, date of birth and other passport details after receiving it.

49. Report any apparent discrepancy through the appropriate official channel.

50. Keep your passport secure.

51. Check the passport expiry before making future travel arrangements.

52. Check the visa and entry requirements of the destination country separately.

53. Verify the latest DGI&P information before using the EPO for a future application because office arrangements may change.